Hi - new to using Moz Pro so hopefully someone can help. I'm now in charge of a corporate site that has been developed 10+ years ago, and I know there are some quirky issues off the bat.
In setting up a campaign I used the homepage domain (mysite.com), when Moz tries to crawl the site each week it returns a 404 on the homepage and stops crawling. The homepage is definitely not a 404, however it is set up with a redirect. As example, entering the URL mysite.com redirects to mysite.com/en-us/pages/default, which is the actual homepage URL.
Using the MozBar it recognizes the redirect and returns a 200 page status. As this is a corporate site I can't change the homepage URL, and the sub-folder /en-us/pages/ contains only the homepage.
There has been no issues with the site indexing in Google, including the homepage, as it consistently ranks top 3 for branded terms. But since it only crawls 1 page I can't get data from Moz about site health via crawl or drill into specific page optimizations.
Any ideas why Moz thinks it's a 404 or what I can do to remedy this situation? I'm anxious to use Moz, but I can't justify the expense if all the tools aren't available and functioning.
