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Hi Stephen, That's a smart question to ask. Short and sweet: do not include anything in the business title except the company name. This is especially critical in Google's local entity, and because they rule the roost, I recommend following their rule on this everywhere you list your business, so that your citations are all consistent. Google is so crazy about this rule, they recently wrongly penalized a museum that legitimately has a city name in its business title. Read about this here: http://localsearchforum.catalystemarketing.com/google-local/1779-google-local-unfair-censorship-childrens-discovery-museum.html Quite nutty! In sum, remember, when you're dealing with a franchise, be it large or small, the business name is the same across all locations. There is only one McDonald's, only one Taco Bell, etc. Leave it up to the engines to show the address on the listing to distinguish one location from another.