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Hi James, Many thanks for your reply, we haven't submitted our feed to Google Shopping, this is done automatically by eBay. Do you think this could be why? I'll give this a try this week / look into how to do this. Also, we haven't changed our store name/ URL. We've contact support on both ends, and searched around for solutions but all come back to the same conclusion. All resources seem to of run dry. Both eBay and Google say it's not their issue, as others have mentioned. - Which is helpful.

Thank you for all your help. We do think it is down to Ebay and Amazon having more authority over our domain which has in turn bought our rankings down. As we move forward we'll cut Ebay and Amazon's description down and see how this goes. I guess a long-term strategy would be to write unique content for all. But this is very time consuming for over 5000 unique products. Thanks,