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Hi Oneserve, It is a good idea to try to get in touch with Google about this, but in the event that you get the answer that the pic is being pulled algorithmically and they can't do anything about it, here is further reading on this topic: http://blumenthals.com/blog/2014/02/19/why-a-business-should-always-add-photos-to-their-google-plus-page-for-local/ https://productforums.google.com/forum/#!searchin/business/wrong$20photo/business/2wMTWwhCXLU/ahmDkltk8D0J https://productforums.google.com/forum/#!searchin/business/wrong$20photo/business/zVyGBuVUDHQ/PpKvFWjNs0cJ https://productforums.google.com/forum/#!searchin/business/wrong$20photo/business/aB32adqlkHo/59t3Oll6HmkJ Hope this helps!