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Hi Matt, there's a discussion on press releases that you might be interested in here http://www.seomoz.org/q/press-releases-sites

I work at National Positions, an SEO company, and have access to hundreds of different GWT accounts. In my 4 years here, I have seen the same issue persist on many different websites. GWT is definitely clunky in certain areas. But the most frustrating thing is the inaccurate 404's and duplicate title issues.