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Hi Ian, Yes, what you are experiencing is well-documented. What is happening is that your previous organic rank has been subsumed into your new blended local rank, which takes your on-page/off-page SEO factors into account in addition to other factors like your Google+ profile, citations, reviews etc. So, you haven't 'lost' your organic ranking exactly...it's gone into the mix in creating your local ranking. In the past, it was very common for powerful businesses to dominate the first page of the SERPs with multiple listings. For example, as single business might be able to achieve a local listing, one or more organic listings, plus directory listings of his business and even image and video listings all on page 1 of the results. Around the time of the Venice Update (see: http://www.seomoz.org/blog/understand-and-rock-the-google-venice-update), this type of dominance changed. Google began showing a greater variety of businesses in the results, and the instance of multiple listings for a single business became quite rare. Now, some months ago, some articles were published by some excellent Local SEOs who had managed to achieve double listing for clients by using a tactic of optimizing a second page on their site in certain ways. Here are some examples of this: http://www.nightlitemedia.com/2012/05/organic-and-google-places-ranking-on-page-1/ http://localsearchforum.catalystemarketing.com/local-search-general-discussions/719-lqqk-incredible-shrinking-local-serps-traffic-drops.html However, there has been some talk that this tactic isn't working the way it was a couple of months ago. Also on this topic, past heatmap studies have shown that it's better to have the blended local listing than the organic one: http://www.seomoz.org/blog/eyetracking-google-serps However, recently, I have bumped into conversations in which people are stating that their businesses' CTR rate went down after they were transition from an organic listing to a blended local one, opening discussion as to whether it's really better to achieve high local inclusion if it means losing your previous organic listing.. I don't have a source to quote on that. It's just rumblings I've heard. So, as you can see, there is a lot of discussion going on about this, and you are not alone in what you're experiencing with your listing. Hope these thoughts and resources help!