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Haha I couldn't agree more Travis- as the one responsible for updating the site I have no access to changing where the number is, the lack of social media buttons, or the broken video links / bad videos. These are all reasons as to why we need to change the layout of the website completely. Question: Literally the only part of the website I can edit is everything below 'Search Louisville homes on our website'...if I delete all the text won't it hurt my SEO for keyword rankings?

I checked Moz's Open Site Explorer and Ahrefs which are both good sources of backlink data. Structured data is a nice thing to have but wouldn't necessarily hurt your ranking.  It can help Google more easily make sense of your content and also help you stand out a bit more in the SERPs if Google chooses to show a rich snippet result for you. Getting rid of bad backlinks can be a manual task of reaching out and contacting webmasters and there are some tools that can make that process a little less time consuming.  However, I didn't review your links for quality, just noting there were a lot of links from a small number of domains.  The top one looked like the personal site of the company owner or broker.

I'm not the business owner and part of my position is to get our website positioned as high as possible but not sure how honestly. Would you care to elaborate on what's wrong with the site? I feel like something is wrong but not really sure what and would love to an expert's point of view.