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Hi -

http://www.webpagetest.org/ is a great resource.  I also use YSlow (plugin for web browser).  YSlow is great at telling you what's causing the high page load times.  Hope this helps.

When you shut the old website down and moved to a new server, did the URLs change at all?  Did the internal link structure change at all?  If so, that's probably the number one problem.  I noticed the domain authority is only a 15/100 and there aren't many external links to the site.  That could have something to do with it.  If you're targeting the keyword "San Diego Criminal Defense Attorney", you may want to include that keyword more often.  I noticed it four times on the homepage but that keyword is battling against all the other content.  Try incorporating that keyword about four times every 250 words or so.  Without doing a site audit, it's hard to pinpoint exactly what is causing it to rank low.  Just my opinion.  Hope it helps.

I'd say it depends on what current external links they have and what your domain authority looks like.  If you've got a great domain authority, you will definitely help him out.  If the client has no or very few external links, it would help them for you to endorse their services.  I don't think they would be penalized for the link.  It's legitimate and not spammy.

Thank you so much for your feedback!

Unfortunately not really. Google will notice it's gone and will dig into the new link structure. You could include an xml sitemap to help the crawlers understand your site, but it's going to take time to gain value in those new URLs.  You may consider (if it's not too late), 301 redirecting the old pages to the new pages and pass some of the old SEO value to the new site.  Those new URLs have no SEO value until people start clicking, linking, etc.  Good luck and optimize as hard as you can. Of course, this is my option and if you get other feedback from elsewhere, I'd love to hear about it.

Should we structure it starting at the homepage with the user selecting for home or for business, that way they have to make a selection before moving further OR should we somehow differentiate in the navigation using the top menu tabs, dropdowns, etc?

Definitely will follow up with this.  Thanks!

Hi!  Try checking out this link and see if it helps.  Faceted navigation can get tricky.
http://moz.com/blog/building-faceted-navigation-that-doesnt-suck