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Looks like were are in the same situation. I have yet to find an explanation, but if I do, I'll follow up here to keep you in the loop.

Sounds like we have the same thoughts on the matter. Thanks for the response!

I just installed the pro version of https://reviewsonmywebsite.com/ and I think it looks great! http://getonthemap.us/about/

Thanks for the thoughts. Meta updates was my first instinct, as I have had instant success when making those changes, but there were no meta changes found. Inbound and outbound links is a definite possibility. Unfortunately, I haven't tracked their inbound/outbound links, so I wouldn't be able to compare differences.