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Thank You Joao...

I am currently taking your advice, and removing the link (sitewide) to the homepage from the text 'Panama City Beach Hotels' and just leaving it on the business name instead.

The site has a .xml sitemap for google, and a html sitemap for users.

Google places is OK. I have replicated the search in google for the business name, and I see the places listing at the top of the page, so it seems active.

I will make updates to our information as you suggested though, and resubmit as "corrected" as you suggested. I appreciate your time to help

Thanks again!

@Joao - Our site is http://www.sandpiperbeacon.com - and the business name: Sandpiper Beacon Beach Resort

Thanks for the insights.

We were listed to 100% completion, i.e. 10 photos, 5 videos, payment methods/opening hours - basically all possible fields were filled in.

@LIsa, I actually removed, and re-uploaded slightly modified photos, and added 4 coupons, since ours expired. I have read the google place listing more times than once person should ever need to!

@Joao - Our site is http://www.sandpiperbeacon.com

The owners have declined to invest in google boost sadly, and I think the 'Tags' (which we did use) have now been retired from google.

We did allow our yellow pages listing to lapse at around the same time, and I believe google does use yellow pages as an authoritative source to verify a business location / telephone number etc. So it is possible that this listing alone has had such a big impact. We expect to be back listed on yp.com this week, and will be watching for any changes.

Any other advice / input is always appreciated

I am the webmaster for a local hotel in Panama City beach Fl.

Our business listing has consistently appeared in Google's top listings taken from the 'Places' page for the past 3+ years.

Recently (past 4-5 weeks), we found our places listing dropped to the top of page 4 - hidden away in obscurity, and not likely to be found by any users searching for the term "Panama City Beach Hotels" - whilst we now have an organic listing on page one instead.

Out places listing has been completed to 100% for some time, and no changes were made to the listing immediately prior to the change.

We consider this to be a significant source of traffic to our site, and something we'd like to correct.

Any help, insights, or advice is appreciated

Thank You!