Welcome to the Q&A Forum

Oops! Looks like there's a typo in your thread title. I'm positive you meant customers 'can't' leave reviews Please pop over to this thread, where you'll find some good links on this topic: https://moz.com/community/q/with-new-google-layout-are-the-google-direct-review-links-ending-in-hl-en-review-1-not-working