Error Code 803

[moon-boots]

Hello all,

With every new Moz report that comes in, an error code 803 appears. I check each link that comes up as an 803 but they work perfectly. What could be causing this to happen?

Error Code 803: Incomplete HTTP Response Received

Your page did not send a complete response to the Moz Crawler's request. Our crawler is pretty standard, so it's likely that other browsers and crawlers may also encounter this error. If you have this error on your homepage, it prevents the Moz crawler (and some search engines) from crawling the rest of your site.

[KristinaKeyser]

-- update: the new Moz Pro site crawler is now live, this means we can now crawl your SNI site. If you have any queries please check this post on fixing 803 errors, or reach out to help@moz.com --

Hi there! Kristina from Moz's Help Team here.

Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.

The good news is that our team has been working hard on a new crawler that will support this configuration and this crawler is currently in its Beta phase. We started this thread to keep our community updated on the progress of our new crawler. If you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1. Our team will be in contact after you've filled out that form when we are ready to add additional users into the Beta.

We will be rolling the new crawler out to all of our users once it's out of it's Beta phase, but I don't have an exact timeframe of when that will be at this time as it's still being worked on.

In the meantime, I apologize for the inconvenience and let me know if you have any questions or need any additional clarification.

Thank you,
-Kristina

[Lowaire]

I'm also getting these errors so my crawler is pretty much useless to us at the moment lol