Google's knowledge graph carousel

[SwanseaMedicine]

Hi all, my business is on Google's knowledge graph carousel but it hasn't sourced any of the images I've provided. I've set up a G+ & YouTube account. I've added images to our wiki page and added photos to Google for our business, but to no avail.

Any ideas?

Cheers all.

[PatrickDelehanty]

Hi there

Sounds like you're off to a great start! I would say that Google will crawl these eventually and notice the changes, but again, that's on Google's time, not yours - you've done what you've can! I would also make sure you take advantage of Schema markup that search engines have made available. They pull this information for the Knowledge Graph and snippets, so I would leverage it where you can!

One thing I will note, you could try to click the "Feedback" button at the bottom of the business snippet. Once doing that, you'll notice you're able to edit the snippet. You can click the pencil next to the image in question, and where it says "Optional" add the URL to the image you wish to add to the snippet. I also put my email in there so they know I'm a real person. I've actually seen this method be quite effective.

Let me know if this answers your question or if you have any more! Good luck!
P

[SwanseaMedicine]

Hi Patrick,

Thanks so much for your feedback. I've managed to edit images on the business snippet, just not on the carousel, which is maddening!

Definitely going to have to look into the Schema Markup - does this only provide an image for the snippet, or for the carousel as well?

Cheers again