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    Error when generating secret API key

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    • kwaken
      kwaken last edited by

      Hi, I am trying to generate an API key for the past 24 hours and I keep on getting the same vague explanation (attached below) of the error. Help Hub had no responses regarding the error also.

      "Oops - Something went wrong while trying to get your API Credentials. Please try again or check out the Help Hub if you are still experiencing issues."

      Appreciate any assistance on solving this issue.

      Thanks!

      Ian

      1 Reply Last reply Reply Quote 0
      • JordanRailsback
        JordanRailsback last edited by

        Hey Ian,

        So sorry for any trouble generating your credentials! Unfortunately, we had a series of outages this week that were likely the culprit here.

        It looks like you were able to successfully get your key up and runnin' by now, but let me know if there's anything else you need help with! Cheers

        1 Reply Last reply Reply Quote 0
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