Local Help! Google+ Accounts for New Brand & Service Sites

[WhiteboardCreations]

Hi Mozzers! I have a lot of knowledge in local search, G+ page setup/optimization, etc, etc... However, I'm about to begin a business based around "home services". The brand will be ABC Home Services as the umbrella. Then under it will be the individual services like "ABC Carpet Cleaning" "ABC Roofing", etc... Each service will have it's own website for optimization purposes and local search authority building as well as the services will be developed over the course of a couple years ie: carpet cleaning would go up 1st, then the next service and so on...

I have purchased all of the domains I want for the services to focus on. What do you recommend I do in terms of setting up Gmail accounts/G+ accounts? Individual service related Gmail accounts and have a main "ABC Home Services" Google account and then add in the service G+ pages over time?

I'm open to any questions, but trying to make this the most efficient for me and my team and also the best if can be for local optimization goals and criteria. Thank you! - Patrick

[LauraSultan]

That's going to be tricky if these are service area businesses operating out of the same address. There was a recent discussion in the G+ Local Search Pros community about a similar issue. You run the risk of getting all of the listings suspended. If you have a brick and mortar location,  you could set them up as different departments, but triple check the GMB guidelines before going that route.

[MiriamEllis]

Hi Patrick,

Very important questions!

Adding to Laura's caution on this ... if ABC Home Services is actually just a single company, then Google does not want multiple Google My Business listings created for each service it offers. Obviously, the business is offering quite a variety of things, but if it's really all just one company, then it's only eligible for a single Google My Business listing, regardless of the approach that is taken with the number of websites built. And, if it's just one company, building multiple websites with shared NAP on them would not be a safe approach. If this were my client, this is the rough strategy I would recommend:

1. Build a single website with awesome content on it for each of the services offered (roofing, carpet cleaning, etc.).

2. Build a single set of citations for the company

The only safe alternative to this would be to legally register the companies as completely separate with totally distinct names, do not have an umbrella website, have a unique website for each with no shared content, have a different physical location and different phone number for each business, and do not interlink the businesses in any way.

Any variation on this (such as a shared address) could bring Google scrutiny to the situation and carries a measure of risk as Google might determine that it's just one business attempting to appear like multiple companies. Google can usually handle multiple businesses at the same address, but if they are in some way related to one another, this can raise red flags.

Laura has also made mention of departments within businesses. This commonly applies to auto dealerships, hospitals, school campuses, etc. Google suggests that these business models should each have a unique front entrance to qualify for multiple GMB listings. I've not seen this model applied to a home improvement business, but it's something you could ask Google about.

Hope this helps. Very smart of you to fully research this before creating a marketing plan!

[WhiteboardCreations]

Thank you for your valuable input, Laura and Miriam! I have read through all of the links Laura shared and then some more I found on doing other searches on the subject. From the jist of it, it's exactly what you hit on Miriam. I've got some more due diligence on this one and prep work to effectively communicate with my business partners on the most appropriate strategy.

My only challenge with having 1 website that encompasses all the services is that we are then limiting our link building, directory, citation and category output/selection, which drastically limits how we would be able to build any type of authority in one given service area to compete others who are more focused just on that service, ie: carpet cleaning or roofing. Not to mention, receiving valid, real reviews for a specific service.

This is going to be tricky, but an overall great exercise and case study!

• Patrick

[MiriamEllis]

Hi Patrick,

It's true, you will be somewhat limited by that, but with the exception of citation building, you should still be able to make a good effort at content development, linkbuilding, etc. Sounds like you're working with a really neat, diverse company that could become the answer to so many local homeowner needs if the brand becomes locally famous. Wishing you good luck