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    4. 804 HTTPS (SSL) error

    804 HTTPS (SSL) error

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    • a_w00kie
      a_w00kie last edited by

      Yep it's 2017 and Moz still doesnt support SNI 😞

      We're re-writing our crawler and thanks for your patience.

      1 Reply Last reply Reply Quote 0
      • chill986
        chill986 last edited by

        I am having the same problem on one of my campaigns - The site is on WP-Engine, and the campaign has been in place since November with SSL, and with no prior issues with an 804 error until this most recent crawl.   Help!?

        1 Reply Last reply Reply Quote 1
        • griffinassoc
          griffinassoc last edited by

          Is there any news on this? It looks like a year's old issue that Moz still hasn't fixed. WTF? These errors are preventing our clients' sites from being scanned and diminishing the value of our subscriptions. Boooooo!

          jon.white 1 Reply Last reply Reply Quote 2
          • jon.white
            jon.white @griffinassoc last edited by

            Hello!  Can you confirm the email address you use to sign into Moz? I can check your status with the beta.

            chill986 AdroitLogic 2 Replies Last reply Reply Quote 0
            • griffinassoc
              griffinassoc last edited by

              It's ddabney@griffinassoc.com

              jon.white 1 Reply Last reply Reply Quote 0
              • chill986
                chill986 @jon.white last edited by

                And mine is chill986@gmail.com

                jon.white 1 Reply Last reply Reply Quote 0
                • AdroitLogic
                  AdroitLogic @jon.white last edited by

                  Jon, can you help move us to the beta? moz@adroitlogic.com

                  AdroitLogic 1 Reply Last reply Reply Quote 0
                  • jon.white
                    jon.white @chill986 last edited by

                    Hey! I have added you into the next beta cohort - you should see data appear for your campaign in the next week or so - thank you!

                    chill986 1 Reply Last reply Reply Quote 0
                    • jon.white
                      jon.white @griffinassoc last edited by

                      Hey! I have added you into the next beta cohort - you should see data appear for your campaign in the next week or so - thank you!

                      philipthomas 1 Reply Last reply Reply Quote 0
                      • AdroitLogic
                        AdroitLogic @AdroitLogic last edited by

                        Jon, can you add us as well for the beta please?

                        1 Reply Last reply Reply Quote 0
                        • philipthomas
                          philipthomas @jon.white last edited by

                          Jon - Can you add my email to the beta list and advise when I can see the data updated. My site is hosted on WP Engine. My Moz login email is philiphotog@gmail.com - I'm getting the same 804 error code.

                          1 Reply Last reply Reply Quote 0
                          • chill986
                            chill986 @jon.white last edited by

                            Hey John, on one of my campaigns I have gone from 27 crawl attempt errors to 145???  All are 803 and 804 errors.  What gives?

                            1 Reply Last reply Reply Quote 0
                            • WPcount
                              WPcount last edited by

                              I am facing the same issue. Please add me too. My email is admin@wpcount.com

                              Thanks

                              1 Reply Last reply Reply Quote 0
                              • creative.digital
                                creative.digital last edited by

                                Same issue for us, advised to use SSL and now crawl error from Moz. My email is mike@creativedigital.co.nz

                                jon.white 1 Reply Last reply Reply Quote 0
                                • jon.white
                                  jon.white @creative.digital last edited by

                                  Hey Mike!  Signup here and you can get added to the Beta. https://docs.google.com/forms/d/e/1FAIpQLSeaJFsouoRBGF--pEK1MYfWJOhq6KU7NIGu6m2ZpNLnSXgsUA/viewform?c=0&w=1

                                  creative.digital 1 Reply Last reply Reply Quote 0
                                  • creative.digital
                                    creative.digital @jon.white last edited by

                                    Hi Jon, any update on this? I really need to know some sort of timeline otherwise it is pointless for us to be paying for a Moz Pro subscription.

                                    Thanks in advance.

                                    1 Reply Last reply Reply Quote 0
                                    • ghesse
                                      ghesse last edited by

                                      This is so incredibly silly that the crawler doesn't support SNI. Please keep us updated when your "industry leading" products starts supporting established industry standards.

                                      jon.white 1 Reply Last reply Reply Quote 0
                                      • jon.white
                                        jon.white @ghesse last edited by

                                        Hello! did you signup here? https://docs.google.com/forms/d/e/1FAIpQLSeaJFsouoRBGF--pEK1MYfWJOhq6KU7NIGu6m2ZpNLnSXgsUA/viewform?c=0&w=1

                                        If you did and you do not have access yet please email me at jon@moz.com

                                        ghesse 1 Reply Last reply Reply Quote 0
                                        • ghesse
                                          ghesse @jon.white last edited by

                                          Yes, but it said it would take at least 10 days, which is a bummer because I'm on a 30 day trial. So, I would appreciate it if you could expedite this process or extend my trial.

                                          jon.white 1 Reply Last reply Reply Quote 0
                                          • jon.white
                                            jon.white @ghesse last edited by

                                            what is the email address you use to log in to Moz?

                                            ghesse 2 Replies Last reply Reply Quote 0
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