Google reviews only show up in local results, right?

[KempRugeLawGroup]

Two quick questions: 1. google reviews only show up in local results right? 2. If you're 100% e-commerce business with no office location, can you even get a google review?

Thanks,

Ruben

[MiriamEllis]

Hi Ruben,

They display in the Knowledge Panel, as well:

http://blumenthals.com/blog/2014/04/23/google-now-displaying-full-review-snippets-in-the-knowledge-panel/

But, no, if you are an e-commerce site, these types of local reviews aren't really meant for your business.

[KempRugeLawGroup]

One quick follow-up question. My friend's site is a b-m business that sells different types of buildings. They do have a g+ page and ability for people to leave google reviews. However, their local business is a small fraction of their sales. Most of it is online purchases. Is there a review site he should suggest satisfied customers to leave reviews on that would help in organic search or just continue what he does now (put the testimonials on his website)?

Thanks,

Ruben

[MiriamEllis]

Hi Ruben,

Hmm, that's a good question. Are there industry-related review sites for his type of business? For example, there are sites that feature reviews of cameras, sites that feature reviews of books. There are product review sites, but I'm a bit stumped as to whether such a platform would exist for selling buildings, as a product. The client probably knows this about his own industry better than I would. If such a thing doesn't exist, are there at least professional/business organization where he can receive a review or rating? Kind of like the BBB? Seems to me like this would take some good research to figure out where the industry-related platforms are.

[KempRugeLawGroup]

I'm not sure either. However, I can now at least point him in the right direction.

As always, thank you very much, Miriam!

• Ruben

[MiriamEllis]

Always happy to see your questions come in, Ruben!