Campaign.crawl-seed.bad-response

[ChadC]

I am trying to set up a new campaign for a website, but I keep getting this error message... campaign.crawl-seed.bad-response   I have no idea what the problem is. Can you tell me what I am suppose to do to fix this?

The URL I am trying to set up is www.aboutplcs.com

[Abe_Schmidt]

Hello Chad, I'd love to help! While our campaign creation function used to be a bit more flexible, it appears as if you root domain is inaccesible (aboutplcs.com). That is why this message is coming up, even though you are trying to included only the subdomain. Best SEO practice would be to 301 redirect your root domain to your subdomain and this would also allow you to create a campaign using the www. address. I hope this helps!

If you still see issues after attempting this, please email help@Moz.com so we can investigate this with our engineers.

Have a sensational week!

[Christy-Correll]

Hi Chad, has this issue been resolved? I'm just checking in to make sure. Thanks!

Christy

[ChadC]

Yes, Abe was right. I assumed that the non www. version was already 301.(I mean come on who doesn't do that) but it wasn't. Lesson learned... Don't make assumptions!