Universal rankings has made my page not show in rankings any more

[challMOZ]

We've had a page with a video on it for ages; it always ranks well, generally around no. 5.

But I've noticed that it's now ignored in SEMOZ as a page, and only shows as a Universal Result - so it looks as though our top page is no. 22, even thought the video shows as an icon still in the same position, no. 5.

That's annoying as I now have to explain to my stakeholders how come our rankings appear to have dropped off a cliff - when i fact they haven't.

The page appears in google SERPS exactly as it always has.

Can anything be done to make it appear back as it did in SEMOZ?

Thanks

[Peterli]

Hi there!

Thanks for reaching out to us!  I am sorry to hear that you had to explain the way our data appears.  You are correct in that our universal rankings does not show your result's "rankings" visually on Google.  The reason we classify them this way is because this is inline with Google's policy regarding video results, more specifically if they appear in a 3 pack then we will not consider them as "organic."  Although it is completely understandable that visually it is every bit as "organic" as it can appear.  We have taken steps to list those universal rankings by giving them a "between x and y natural results" as a way of showing their results visually.

With that said we really appreciate feedback and feature requests; they help us decide what parts of our software development to prioritize. Here's the feature request forum we use to collect ideas:

http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests

You can vote for features you'd like to see and suggest your own, both of which help our product team in deciding what to build next. Add your request there and hopefully we'll see it come to fruition sometime down the line. Thanks again, and best of luck!

Peter
Moz Help Team.