Social Media updating

[SueCook_TAOS]

Hi,

I was wondering if anyone would be able to tell me how SEOMoz records social media statistics. Namely when does SEOMoz record new:

• Facebook Likes

• Tweets

• Facebook Shares

• Google+ +1's

I was wondering this because for campaigns that I am running the social media statistics displayed on SEOMoz are different to what is actually there.

Thank you for any help.

[Abe_Schmidt]

Great question! Your social metrics will update on a weekly basis on average. If you ever notice this taking longer than expected please let us know and we will try to push the data through for you. I hope this information helps!

[SueCook_TAOS]

Thanks Abe - however i am wondering how SEO moz determines these metrics - ie; how does a brand get 30 shares on facebook? How are these recorded? We have clients that we are trying to explain the Open Site explorer results in social section and cannot explain why they have got these 30 shares for example and where they came from. Does that make sense?

Cheers,

Sue