Followerwonk

[simon_realbuzz]

Hi Galen, thanks for the swift response. I'm trying to add the account @realbuzzcom but when I choose the 'Add new twitter account option' I am taken to the 'Authorize Followerwonk to use your account' page. At no point is there an option to specify which account i wish to add. Selecting the 'Authorize app' button just take you back to where you started and still logged to the original twitter account (in this case simon_realbuzz). Essentially there is no place to specify i wish to add @realbuzzcom. Thanks

[RichardUK]

I've looked on my SeoMoz profile and can't see where the account link is? I've revoked access on the @Rich94 account thinking that would break the link?

[GalenHuntington]

Hi Simon, thanks for providing details.

When you are sent to Twitter, you will see an authorize page.  There, you can log in as whatever Twitter account you wish to link and click "Authorize app".  If you are already logged in as the desired Twitter account, you can just select "Authorize app".  If you are logged in as a different Twitter account from what you want, you have to sign out of one and then log in as the desired one.  There is a pulldown in the upper right of the screen on the authorize page under your Twitter name that says "sign out".

We realize this process may seem convoluted, but this is how Twitter does authorizations.  Followerwonk is a Twitter app, and so we have to follow Twitter's rules!

I hope this helps!

[GalenHuntington]

Hello Richard,

To add a new Twitter account to Followerwonk, use the "Add new Twitter account" button in the pulldown in the upper right of any Followerwonk page.  This will take you to the authorization page on Twitter where you can authorize the Twitter account you wish to use.

No, revoking access will not break the link; it will only disable certain Followerwonk features.  However, I have disconnected the Twitter account @Rich94 for you, so you can try again connecting the Twitter account (and only the Twitter account) you want.  Let me know if this works for you!

[RichardUK]

Hi Galen

Many thanks that worked fine, now if I want to add another twitter account I just hit "add new twitter account"? Assume that I should be signed out of the one I originally went in as?

[GalenHuntington]

Yes, you can add more Twitter accounts to your Followerwonk account at any time with the "Add new Twitter account" button.  When you land on Twitter's authorization page, you may or may not already be logged in; that depends on what you've been doing on Twitter!  If you are logged in as the wrong account, select "sign out" from the pulldown menu at the upper right of the authorization page, log in as the Twitter account you want, and click on "Authorize app".  That will add you.  Let me know if you need any further assistance!

[loopyal]

Mine didn't work yesterday, but it works now.

Then I clicked on a "follow" button and it worked, but I went to that account and discovered it had been inactive since February.

And their linked website was parked.

Maybe google killed them with panda and penguin and they gave up.

It was a news related, so I'm not surprised. Google is killing them off like there's no tomorrow.

So here is a suggestion for the app - have a column that shows the last activity from that account.

• or don't list accounts that haven't tweeted in more than a couple of months.

[GalenHuntington]

Hello, Alan, thanks for the feedback!  We do offer the "Analyze followers" feature, which will break down a user's followers (or followees) by various categories, one of which is time since last tweet.  You should check this out if you haven't already.  And we'll definitely consider your suggestion!

[brajamusti_gmail.com]

Hi guys,

I'm just joining on the Pro Trial and were trying Followerwonk with my Twitter account @mahadewa.  After I authorized the app on Twitter and was taken back to FW, I still couldn't use it as a proper subscriber.  It's like as if my Pro membership turned into a free one.

Can anyone help please?

Thanks a lot

[KeriMorgret]

Hi Chris,

If you send an email to help@seomoz.org they'll be able to respond to you and help you out. Thanks!

[faraujoj]

How many Twitter acounts can add to Follower Wonk?

[MarcAtMoz]

Hi, Fabio! We don't currently impose a limit on the number of Twitter accounts for Pro users. As long as that isn't abused we hope to keep it unlimited. Basic accounts can add one Twitter account.

[MB07]

Hi, I am having the same issue. I log into my Moz account and when I attempt to sign into Twitter and authorise the app (with the account I wish to add) I get the following message.

You are attempting to link the Moz account "mb07" to the Twitter account @TweeTim88. However, "mb07" has already been linked to the Twitter accounts- etc etc. Attempting to use the "add new twitter account" yields "Please sign up with PRO membership to add more Twitter accounts." because my Moz account becomes un-linked.

Any help would be appreciated

Tim

[MarcAtMoz]

Hi, Tim. Give this a try and let me know if it resolves the problem for you:

1. Sign out of Twitter.
2. Logout of Followerwonk.
3. Sign in to Followerwonk using one of the Twitter accounts associated with "mb07".
4. Select "add new twitter account".
5. Authorize @TweeTim88 with Twitter.

That should add @TweeTim88 to your list of Twitter accounts. If it doesn't, I'll check the application log files and see what might be causing us grief.

Thanks for your patience, Tim!

[MB07]

Hi Marc,

Thanks, it worked.

Tim

[HotelPlusPortal.com]

Hey Guys,

I signed up with for a free trial on followerwonk and then decided to analyze our account and our followers. When I went to download a CSV/Excel it did not allow me to and it said I had to subscribe. I linked our Moz account and I signed in with Twitter, but it still did not allow me to download the spreadsheet. Can anyone help me with this? I have also emailed followerwonk, but have not been successful.

[MarcAtMoz]

Hi, Shaun,

Make sure your Followerwonk account is linked to your Moz account. I don't see one linked to this account. You'll find a link near the top right of https://followerwonk.com:

SylDrDB.png

[KeriMorgret]

Hi Shaun,

Since Followerwonk is now part of Moz, the best thing to do is email help@moz.com. Thanks, and sorry for your troubles.

[HotelPlusPortal.com]

Hello  Marc,

It shows that my Followerwonk account is linked to my Moz account and I still cannot download the spreadsheets. At the top right it says HotelPlusPortal and then it shows the GuestSmile logo that we are signed into Twitter. What should I do?