Recommendations for a good FAQ system

[AdoptionHelp]

It sounds like you want a way to add content to your site where you use a web based form to input the title (question) and body (answer) and then have them linked together in a sort of index. Possibly with extra things like "related questions".

If all that is true, then what you're asking for is a CMS.

The quick and dirty non-cms way is to create a template for your FAQ questions and use it whenever you want to add a new question to your list. If that's too hands-on with html, a modified WP installation in a folder named /faq may be what you need.

[TrevorJones]

Hi Ryan

Thanks for your reply.

Just been looking at knowledgebase-script which seems to offer all that is required as the client is looking for a 'ready to go' kind of solution rather than add on cms like wp - which would be cheaper but require more work to set up.

Any experience with this or similar packages?

Thanks again for taking the time to reply, it's appreciated.

Trevor

[mosaicpro]

Some simple php would help you. I've been using zend framework. Great for building simple things... and more complex as well

[TrevorJones]

Hi Ennovation Thanks I'll take a look at zend.

[mosaicpro]

I used it for the q&a section - see here   and worked great.. Just to know I'm a designer not a programmer... Just know the basics of PHP ...

[AdoptionHelp]

I'm sorry to say I don't know anything about that script. My point was that from the code point of view, a question is like any other content and so a CMS should be able to handle what you're after.

Unfortunately I don't know of any out of the box FAQ scripts. Best of luck, and if you find the killer solution be sure to let us know

[TrevorJones]

Hi Ennovation Thanks for link - site looks nice. I will chat with my client and see if that could be a better option for them. Thanks again. Trevor

[AdoptionHelp]

Trevor, I just found this site the other day and I thought of this question. Perhaps this service can help you?

http://faqme.com

[RyanKent]

faqme.com works by directing your site's traffic to their site. I would classify their service as being SEO unfriendly. You are taking your users away from your site.

[TrevorJones]

Hi Ryan (x2)

Looked at that faqme system and thanks for the tip but would have to agree that faqme looks very seo unfriendly.

We've found a couple which we're looking at and I will update with the 'chosen one' soon.

Thanks again guys for your help.

Trevor