Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Attend MozCon
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track your brand’s footprint in AI search
      Moz Pro

      Track your brand’s footprint in AI search

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      Let your business shine with Listings AI

      Let your business shine with Listings AI

      Get found
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Attend MozCon
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Online Marketing Tools
    4. Has anyone else has their Google Places account suspended?

    Has anyone else has their Google Places account suspended?

    Online Marketing Tools
    5 3 1.3k
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • E2E
      E2E last edited by

      This happened quite a few weeks ago and the review is taking 'several weeks'  as promised by Google.  Meanwhile our clients places listings are plummeting.  Has anyone also has this experience and can they indicate how long it took for Google to review?  Any other solutions gratefully received.

      1 Reply Last reply Reply Quote 0
      • British_Hardwoods
        British_Hardwoods last edited by

        I don't have a response as such, but I am curious as to how your Google Places page was suspended in the first place - something to which I would like to keep in mind, as I have been trying to improve our places page. So I do apologise again that this isn't a response.

        1 Reply Last reply Reply Quote 0
        • E2E
          E2E last edited by

          I suggest adhering to the Google Places guidleines very carefullyWe have many listings for several clients which are now all suspended due to one listing not adhering (the place name did not relect the business name registered).  Hope this helps.

          1 Reply Last reply Reply Quote 0
          • atomicdc
            atomicdc last edited by

            We have also seen this happen. I have a few recommendations that I would adhere to especially when managing multiple accounts such as in an agency setting.

            1. Don't keyword stuff in the company name. Use the legitimate name of the company, I have read several articles and posts that mention the fact that Google merges (or tries to) information from other sources such as infoUSA database records.

            2. It 'seems' like when the city name is placed somewhere in the title it frequently causes issue.

            3. Setup a different account for each client! If you do get an account suspended it will only negatively impact that client an the rest will remain okay. This will also help you track down exactly what got the account suspended in the first place. When there are multiple accounts and many updates made to them at once it is hard to tell what change was the one that caused the issue. Hope that helps... The review process can take a while and I have also seen some posts point out that if your "account" is suspended that you almost have to start over from the beginning.

            Good luck and I hope that the issue gets resolved for you!

            E2E 1 Reply Last reply Reply Quote 1
            • E2E
              E2E @atomicdc last edited by

              Thanks for taking the time to respond.  10 days ago Adwords sent us an email confirming the review had taken place and the account was now active (but 10 days later we are still suspended in our dashboard).  We are now in the process of setting up new accounts....

              1 Reply Last reply Reply Quote 0
              • 1 / 1
              • First post
                Last post
              • Google Places Conumdrum
                MiriamEllis
                MiriamEllis
                0
                5
                113

              • Duplicate identical Google Places listing in the same account
                MiriamEllis
                MiriamEllis
                0
                9
                250

              • Does anyone know how to get Google seller reviews?
                shopwood
                shopwood
                1
                8
                3.5k

              • Dumb Google Places Problem
                Mike.Goracke
                Mike.Goracke
                0
                2
                119

              • Google Places - Pending Review problems
                SBWeb
                SBWeb
                0
                5
                1.7k

              • Anyone else recently see Google Search API data not matching with real SERPs?
                EGOL
                EGOL
                0
                2
                267

              • Google Account(s) Deleted
                SEOKeith
                SEOKeith
                0
                3
                597

              • Google Places Missing Listings
                MatthewEgan
                MatthewEgan
                0
                2
                885

              Get started with Moz Pro!

              Unlock the power of advanced SEO tools and data-driven insights.

              Start my free trial
              Products
              • Moz Pro
              • Moz Local
              • Moz API
              • Moz Data
              • STAT
              • Product Updates
              Moz Solutions
              • SMB Solutions
              • Agency Solutions
              • Enterprise Solutions
              • Digital Marketers
              Free SEO Tools
              • Domain Authority Checker
              • Link Explorer
              • Keyword Explorer
              • Competitive Research
              • Brand Authority Checker
              • Local Citation Checker
              • MozBar Extension
              • MozCast
              Resources
              • Blog
              • SEO Learning Center
              • Help Hub
              • Beginner's Guide to SEO
              • How-to Guides
              • Moz Academy
              • API Docs
              About Moz
              • About
              • Team
              • Careers
              • Contact
              Why Moz
              • Case Studies
              • Testimonials
              Get Involved
              • Become an Affiliate
              • MozCon
              • Webinars
              • Practical Marketer Series
              • MozPod
              Connect with us

              Contact the Help team

              Moz logo
              © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
              • Accessibility
              • Terms of Use
              • Privacy