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    4. How do you moderate facebook comments?

    How do you moderate facebook comments?

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    • MarieHaynes
      MarieHaynes last edited by

      I added facebook comments to many pages on my site.  Does anyone know how you can moderate (or even see) what comments have been left?

      If I go to facebook.com/insights for my website it tells me that I have had 15 comments this month.  But, if I go to "popular pages" it shows me 1 page.  If I click on that page I can see that one comment.  But where are the other 14?

      I really like the idea that when people leave a facebook comment on my page it goes on their friends' news streams and then my site gets more exposure.  But, if I can't moderate my comments that would not be good!

      1 Reply Last reply Reply Quote 0
      • RyanKent
        RyanKent last edited by

        Hi Dunamis.

        I understand your confusion. Facebook cleverly hides the icon for deleting comments.

        To delete a comment you must be logged into Facebook and on your site's page. Go to your WALL, find the comment you wish to delete, then move your mouse to the upper right corner of the comment. The area will appear blank until you hover your mouse in the corner. Then a snowflake like icon will appear.

        Clicking that icon will offer you the option of removing the comment, hiding the comment, and banning the user from your page.

        MarieHaynes 1 Reply Last reply Reply Quote 0
        • MarieHaynes
          MarieHaynes @RyanKent last edited by

          Thanks, but I'm talking about the new facebook comments that you can add to your website.  I'm trying to find out who left comments on my site.

          1 Reply Last reply Reply Quote 0
          • RyanKent
            RyanKent last edited by

            It works the same way.

            In the upper right corner you should see "Adminstrate Comments". Are you logged into the same facebook account used for your site? Are you an admin for the facebook app? As long as the answer to both questions is yes, you will be able to moderate the comments.

            1 Reply Last reply Reply Quote 0
            • krissy-cca
              krissy-cca last edited by

              Hey,

              Have you tried adding the moderator meta tag to the page with the comments box?

              DD

              1 Reply Last reply Reply Quote 0
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