How are you all handling temporary closings on GMB?

[danieldaher]

Hey! Obviously things are crazy right now and in my company, we are having to temporarily close some locations. How is everything handling that with GMB? Obviously I will post but should I add special hours?

[MiriamEllis]

Hello Daniel,

You are right - this is an unusual time for all of us, and local businesses are facing some real challenges. If you need to temporarily close your location, contact Google via twitter at @GoogleMyBiz. Mike Blumenthal reported on the 16th that Google will be pushing out a "temporarily closed" label on businesses that local and state governments have ordered to close.

Other areas of your GMB listing you can use to push out info about the changes include:

• Hours of operation

• Google Posts

• Description

• Google Q&A (remember, you can write questions AND answer them as the business owner, but you can't apparently mention COVID-19 in this area.)

For restaurants, Google is apparently allowing them to edit their business name to state that they are offering takeout.

I recommend reading this post from Darren Shaw for more ideas: https://whitespark.ca/blog/keeping-gmb-accurate-during-covid19-pandemic/

I hope this helps, and I'm wishing you well.

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