Review stars dropped off in Google from Rich Snippets (started in October '17 - Jan '18 timeframe)

[revelkayla]

Our review stars from Rich Snippets are not showing up in Google for Novus products. I believe these are structured correctly or at least there are no errors. We have tried to troubleshoot on our own and asked multiple SEO'er's and partners, but have not had success.  Turning to MOZ! They were there in September/October timeframe but dropped off in October to January timeframe.

example URL: https://www.google.com/search?q=hif+1+alpha+antibody&oq=hif+1+alpha+antibod (It seems to be off all products);

This started in October to January time frame so was before the latest algo update.

[Everett]

Those are indeed a very different type of review than what Google is probably used to parsing. Have you tried changing them to "Ratings" instead of "Reviews" ?

[revelkayla]

Hi Everett, thank you! We will give this a try. If you have any more help based on below we would appreciate it:  As we are looking at replacing reviews to ratings, rating is a property under reviewRating.

I was a little confused on where we would be nesting/replacing this? Any help/tips on this would be appreciated or examples. Thank you!