Schema.org wrong display in SERP

[2MSens]

Hi, and happy new year!

I tagged our new platform with schema.org: website+application software. There's also "reviews". Those reviews use datepublished microdata. However it seems that this info is used as a date for the page...

Search for "logiciel cesar" with Google.fr, and the page is https://www.caplogiciel.com/logiciel/cesar
Here's a screenshot of the result: https://www.evernote.com/l/AN29vPn0PFNJdINZtA9QU6x_tmoq99c8D3A

What did I do wrong? I checked other websites which are well displayed on Google and they use the same microdata...

Thanks. Best,

Benoit.

[Dr-Pete]

Google testing tool seems to be showing a Software Application schema but not the reviews. When I pull out just the review source code, it's saying that the item being reviewed is missing. Honestly, though, trouble-shooting these can be tricky sometimes. I'd check the tool, though, and just take a look at the errors:

https://search.google.com/structured-data/testing-tool/u/0/

It is possible to have the schema correct and still not get reviews, though, if Google simply decides not to display reviews for that SERP. I'm not seeing anyone with reviews for the first give pages of that query, so that's a solid sign that this may be more than just mark-up. Google seems to ramp up and scale back which queries get reviews all the time, and there's no way to track that (other than their presence/absence). Most you can do is double-check the code and hope for the best.

Sorry, I know that's not a very satisfying answer.