Improving conversion and user experience tools?

[Mikey008]

Hi was wondering if anyone knows any tools out there which can ask customer questions before they exit?

So when a customer doesn't buy, on exit, a popup or survey appears which asks them a quick question. E.g. why they didn't buy, etc.Any ideas?Thanks,Mark.

[DonnaDuncan]

A popular (and free!) tool (for up to 10 questions I believe) is SurveyMonkey. I have created a Pinterest board with some pretty helpful conversion optimization resources on it if you're interested.