The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Intermediate & Advanced SEO
    4. Google is showing 404 error. What should I do?

    Google is showing 404 error. What should I do?

    Intermediate & Advanced SEO
    10 4 132
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Somanathan
      Somanathan last edited by

      Dear Experts,

      Though few of my website pages are accessible, Google is showing 404 error. What should I do? Even moz reports gives me the same.

      Problems:
      1. Few of my Pages are not yet catched in Google. (Earlier all of them were catched by Google)
      2. Tried to fetch the those pages, but Google says, page not found.
      3. Included them in sitemap, the result is the same.

      Please advice:

      Note: I have recently changed my hosting server.

      1 Reply Last reply Reply Quote 0
      • GPainter
        GPainter last edited by

        You can use Screaming frog to find the 404 pages, from there you can either 301 them into the correct pages or a very similar page to help prevent the issue. You should also create a soft 404 page this is a page that shows a message like "opps we can't find your page" and then directs users (and bots) to a similar page or a homepage so its not such a  dead end.

        I'm a bit confused as what you mean by "what to do" You can either fix them by putting content on them or 301 them to the correct page.

        Hope that helps.

        1 Reply Last reply Reply Quote 2
        • Somanathan
          Somanathan last edited by

          Hello Pixel,

          Thank you for the response. My question is, when the pages are working, why do you want me to go with either 301 or other options. I am very sure that the page are working. After changing the hosting service only I am into this problem.

          For ex: I have a page named "A". And this page is working perfectly when I tried to access it. And the same file is found on the server as well. But the tools are saying the page not found. What could be the reason.

          Thank you.

          GPainter 1 Reply Last reply Reply Quote 0
          • GPainter
            GPainter @Somanathan last edited by

            Screaming frog crawls your site "live" Moz & Google don't so it should show you any current 404 errors. the 404 is showing because the page is not there, you would 301 a 404 page to change it from a 404 to a 200 code.

            IN short a 301 is to make it so a user lands on the page and rather than find nothing they find something.

            Are you sure Page "A" is working and are you sure its page A that's the problem not something odd like page "A.php" etc. ?

            Run screaming frog and see if that helps with finding 404's

            1 Reply Last reply Reply Quote 0
            • Somanathan
              Somanathan last edited by

              I am very sure that, the page "A" is working perfectly.

              Sure, Let me try Screaming frog crawl and keep you posted on the result.

              BTW, thank you so much for your time and response as well.

              MonicaOConnor 1 Reply Last reply Reply Quote 0
              • MonicaOConnor
                MonicaOConnor @Somanathan last edited by

                If you are logged into your admin panel, the one for your website, you will see every page most of the time.

                Have you no followed those pages? Did you change the URL? If you changed the URL without redirecting the old URL you will get a 404 error. Make sure that when you changed your hosting solution that the URL structure didn't change for some reason.

                Somanathan 1 Reply Last reply Reply Quote 0
                • evolvingSEO
                  evolvingSEO last edited by

                  Hey There

                  Are you all set? One thing to consider is sometimes browsers see things differently then search crawlers or web crawlers. Try a header checker like http://urivalet.com/ _and make sure to test different user agents _- like Chrome, Googlebot etc. Check the response code for each user agent. Maybe your browser sees a 200 but Googlebot sees a 404.

                  Somanathan 1 Reply Last reply Reply Quote 0
                  • Somanathan
                    Somanathan @evolvingSEO last edited by

                    Yes rectified the problem. Accidentally our developers had included a php code on the header and we didnt notice. Finally identified and removed them.

                    BTW, thanks for your suggestion.

                    evolvingSEO 1 Reply Last reply Reply Quote 0
                    • Somanathan
                      Somanathan @MonicaOConnor last edited by

                      Everything is perfect now. The pages I mentioned are indexed now. Thank you Monica.

                      1 Reply Last reply Reply Quote 0
                      • evolvingSEO
                        evolvingSEO @Somanathan last edited by

                        You're welcome!

                        1 Reply Last reply Reply Quote 0
                        • 1 / 1
                        • First post
                          Last post
                        • My website is my name. Overnight it went from being the number one google search to not showing up at all when you google my name. Why would this happen?
                          mian183
                          mian183
                          0
                          3
                          75

                        • My site shows 503 error to Google bot, but can see the site fine. Not indexing in Google. Help
                          Everett
                          Everett
                          0
                          3
                          733

                        • 404 errors
                          DennisSeymour
                          DennisSeymour
                          0
                          5
                          136

                        • Should i fix 404 my errors?
                          Francisco_Meza
                          Francisco_Meza
                          0
                          4
                          137

                        • Google showing me a 404 link from an external source?
                          theLotter
                          theLotter
                          0
                          5
                          164

                        • Do 410 show in the 404 not found section in Google Webmaster Tools?
                          evolvingSEO
                          evolvingSEO
                          0
                          3
                          1.1k

                        • 403, 301, 302, 404 errors & possible google penalty
                          BobGW
                          BobGW
                          0
                          6
                          1.2k

                        • Why does this page not show in google at all?
                          Dudy1
                          Dudy1
                          0
                          3
                          168

                        Get started with Moz Pro!

                        Unlock the power of advanced SEO tools and data-driven insights.

                        Start my free trial
                        Products
                        • Moz Pro
                        • Moz Local
                        • Moz API
                        • Moz Data
                        • STAT
                        • Product Updates
                        Moz Solutions
                        • SMB Solutions
                        • Agency Solutions
                        • Enterprise Solutions
                        • Digital Marketers
                        Free SEO Tools
                        • Domain Authority Checker
                        • Link Explorer
                        • Keyword Explorer
                        • Competitive Research
                        • Brand Authority Checker
                        • Local Citation Checker
                        • MozBar Extension
                        • MozCast
                        Resources
                        • Blog
                        • SEO Learning Center
                        • Help Hub
                        • Beginner's Guide to SEO
                        • How-to Guides
                        • Moz Academy
                        • API Docs
                        About Moz
                        • About
                        • Team
                        • Careers
                        • Contact
                        Why Moz
                        • Case Studies
                        • Testimonials
                        Get Involved
                        • Become an Affiliate
                        • MozCon
                        • Webinars
                        • Practical Marketer Series
                        • MozPod
                        Connect with us

                        Contact the Help team

                        Join our newsletter
                        Moz logo
                        © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                        • Accessibility
                        • Terms of Use
                        • Privacy