Google+ Cover Photo Question

[ScottImageWorks]

I am trying to set up a Google+ profile for a client with multiple locations.

My design team came up with nice cover photos for each page, using the dimensions that Google recommends (a 16:9 ratio, max. 2120x1192), but parts of my cover photo keep getting cut off.

Has anyone else encountered this problem, and do you know what size we should REALLY be using?

Thanks!

[PM_Academy]

Here this page has convenient templates for you to use: https://plus.google.com/107547299046855814776/posts

[Christy-Correll]

Hi Jess, you are using the correct dimensions (which are listed at the link posted by Trenton above):

Smallest size: 480x270 pixels
Largest Size: 2120x1192 pixels

Are you able to post a couple of links to these pages so I can get a true picture of what is going on? (Or links to blurred out, screenshots, mockups, etc if privacy is a concern.) Or has this issue been resolved? Would love an update, thanks!

Christy