G+ Local Business Page vs. Brand Page Problems

[PlusROI]

I'm struggling a bit with a Brand page vs. Local page on G+ and wondering if anyone here has had this same problem and found a solution....

This is related to a business that has a does have a physical address for a head admin office, but they provides a financial service to people across Canada over the phone. So although the business has an address and local phone number for admin purposes, it doesn't want people showing up at that address and definitely doesn't want to be considered a "Local" business. However, Google automatically creates the local listing in google maps, which the business has claimed but otherwise does not want to maintain. Instead the business has a Brand page on G+ (not local) which it has linked to the domain and actively maintains as their G+ business page. The trouble is, Google is associating showing the local listing as the rich snippet in in their organic result instead of the Brand page. Is there anything the company can do to further help Google associate the Brand G+ page with the website instead of the local listing?

I already tried removing the link to the website from the local listing in hopes that would dis-associate it with the domain. That got rid of the rich snippet, but now the local listing shows up as a separate organic result just below the main company website, which is just as bad or maybe worse.

To confirm, the website IS linked to the BRAND page using rel=publisher, and the brand page does have a verified link to the company domain.

Thanks for the help!

[MiriamEllis]

Hi Robert,

I'd like to start by sharing with you what I think is one of the most relevant articles that's been published recently about Google+ Local pages and what you can and can't do with them. If you've not already read this one by Mike Blumenthal, check it out:

http://localu.org/blog/merge-google-pages-usually-cant-now/

As you've noticed, Google has automatically created a Google+ Local page for the business. Give the concerns of the business owner about people showing up at an administrative office, I wonder if the best thing to do might be to try hiding the address on G+ Local page, in the dashboard. Would this go at least part way toward resolving the main concern of the client?

[SeeMore]

In Google Places for Business, Google provides an option for defining the relevant radius for a business, though the radius only goes up to 999 miles. There is also a checkbox that you can uncheck that specifies whether or not the business provides services at their actual physical location to the surrounding community. Maybe adjusting one of these settings will help.