Google Maps Help

[ogdcorp]

Hello,

I'm helping 2 clients with Google Maps

Client 1
Has 4 Locations, I claimed all 4 but when searching his name only 3 are showing up on the first page.
All 4 show up when clicking on "More results"

Client 2
Has 3 Locations, all of them were claimed by another company 1 year ago.  But now I cant re-claim them unless the other company releases them but that wont be easy.  Any suggestions?

Also, when dealing with multiple locations is it better to have 1 email address for all or 1 email for each?

Thanks

[Gavo]

For client 2, are they based in the addresses that is listed on each of the 3 Google profiles? If that is the case, you should be able to claim them by getting Google to send a PIN verification to the post box of each address.

If they are not based in those locations listed, then you perhaps shouldn't worry about claiming them. I would just create new profiles for their new locations.

Whether they have the same or individual email accounts for different locations I personally think does not matter. However, there are some though that will claim its best practice and most valuable to have a different email for each location, just as each should ideally have a different phone number. To be really safe, it does not hurt to therefore have a separate email for each location.

[RobertFisher]

Oliver, 
I am not sure what your question is re client 1, it sounds as if, currently, their fourth location is not on page one and there may be a bit of work to do on it to get it there.

As to Client two - DO NOT try to reclaim or create new profiles for them. You will create a problem you and the client do not want to deal with. There is a high likelihood you will create merged listings and cause problems. I am assuming when you say: all of them were claimed by another company 1 year ago.  But now I cant re-claim them unless the other company releases them but that wont be easy. you are saying another SEO or Local firm. For us, when we work on client's Local, we do not claim the listing, we claim if for the client and give them the passwords we set up for them. For a company to try and hold that is, IMO, unethical. (Assuming they have no contractual reason for same.) Any discomfort from dealing with the other company is nothing compared to dealing with trying to create new listings, etc.  (And you are going to need your clients to help pressure them, not you. At least the client is more likely to have success.)

The client with your help can get Google to work with you if they do not have the passwords, but it will be very difficult and time consuming. You really need the passwords and to work to get them from the other firm.

I hope this helps,

Robert