Open Site Explorer Social Stats Limited to 25 Results?

[tsheng]

Hi Mozzers,

I've exported a few open site explorer queries and was surprised to find that only 25 results returned social stats even for some really large websites. Is that a limitation in the search or a bug? I want to filter everything by twitter shares, so having a complete set of data for that stat is super important.

Thanks!

Tony

[ChiarynMiranda]

Hey Tony,

I'm sorry that your reports are looking off. I'm not familiar with such a limitation for the social data in the OSE reports, so I am actually going to have to look into this further with our engineering department. Since I have to send them information regarding the reports you've run, I am going to create an email in our Help support system. You should receive an email from me shortly and I will follow up with you there when I have any further information.

Chiaryn

[ChiarynMiranda]

Hey Tony,

I updated you via email, but I am posting the response here for your reference, as well.

Unfortunately, it does look like the this is a limitation of the tool and we are unable to export the full social data at this time. Our engineers are investigating if we will be able to edit this limitation in the future, but this would mean a major coding change, so we aren't certain if this is will be possible. I am very sorry for the inconvenience this causes and I thank you for your patience while we review this process.

Please let me know if you need any further assistance in the meantime.

Chiaryn