YouTube Listing Videos That We Didn't Upload

[WebRiverGroup]

Our Company has recently started doing videos on installation and product features. As we were going through our Google YouTube Analytic, we noticed there are random letters and numbers that are coming up as a video (example:YsQgAQPykMI), although it is not a link.

_Where we are finding this information: Google YouTube Analytic under the Comment section. The bottom section will list the videos that the channel has uploaded and its respective link.  _

1. What and why is YouTube pulling this information?

2. How can I remove this from our listing?

3. What are future measures we can take to prevent this from happening again?

Unfortunately, I'm not able to upload an image to show you exactly what the issue is.

Thanks for your help,

Tamara

HzS9DYi

[GPainter]

Little confused as the problem are you trying to work out the end of a URL e.g. youtube.com/YsQgAQPykMI

The end (YsQgAQPykMI) is just pointing towards your video. If you can link to your video it would be helpful as I can't understand what the problem is, sorry.

Did you take a look through the Youtube help page ?

[WebRiverGroup]

Hi Chris,

I attached an image of what we are seeing. Did you get a chance to look at it?

[PhilNottingham]

Hi Tamara,

Admittedly, I have not seen this before - but It seems to me that the numerical strings probably correspond to videos that don't have Titles - potentially either videos that have been deleted - or perhaps videos that just haven't had titles specified when being uploaded.

In short, it's a slight error in YouTube analytics, but the cause isn't entirely clear. As the URLs that the video codes should respond to bring up a 404 error, I'd suggest that perhaps these were old videos that have been deleted, though that it only a guess.

How can you remove it? To be honest, I'm not sure. I suggest you speak to YouTube support.

[WebRiverGroup]

Phil,

After much research, it appears that these are videos that have been deleted. I'm not sure if they can be deleted off our records but will follow up with the YouTube support group for a final answer.

Thank you for taking the time to review our issue.

[PhilNottingham]

You're most welcome!