Do you have to pay Yext at this point?

[katandmouse]

Just tried to correct a phone number in a listing in White Pages. Their link to edit goes to a Yext signup and there is no other way to edit the listing at all. If you click on Feedback you'll see an outdated how-to which no longer applies. So apparently, White Pages has gone to the dark side too. I'm really not happy with this Yext takeover because it appears to be trying to force small business owners into an expensive plan they don't need. (It will cost my client 2 x $499 to correct their 2 listings.) I sent Whitepages an email and asked them to either update the listings or take them down. Not sure what will come of it. And I hope Google is reading this because if consistency in NAP is as important as everyone says it is, then I want Google to know that consistency has just gotten that much harder and very expensive.

Kathy

[katandmouse]

Follow up here on how to edit White Pages. I emailed them. There response was:

Option 1:

Add all your listings with Yext: http://www.yext.com/pl/whitepages/index.html

With a Yext Powerlisting your business info will be added on WhitePages and other Yext partners such as Yelp, CitySearch, Yahoo!, MapQuest and Superpages.

Yext features:

• Enhanced photos 
• videos & special offers 
• insights into how many people view or click on your listing
• self-service implementation.

Option 2:

Contact InfoGroup

So there you go. Go through the data aggregators. Moz/Local tool is good for this.

[randallwhitted]

Citysearch has now gone to Yext for claiming a listing. IMO, any company with a sales team that calls again and again (Yext, Signpost, Yodle... NOT Moz) isn't in the business of helping you or your clients. They're in the business of making money.

[Duke_Ferris]

And as of now, Yahoo Local listings are now part of the YEXT family. No more free listings or corrections..

[SEMbyotic]

I'm definitely finding that a vast number of directories (CitySearch, Yahoo, InsiderPages, etc.) are all forcing you to Yext to claim and edit listings. Looks like you've got to pay to play on those sites now.

[TCCWebdev]

I blame this on Google.  There's no way a business should have to pay to correct misinformation.  Google should lead the way by stating that they will not crawl any directory that does not give business owners an option to correct misinformation for free.  Perhaps a few class action lawsuits are in order.

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[seopack.orgdan]

i am agree with this. I blame this on Google.  There's no way a business should have to pay to correct misinformation.  Google should lead the way by eye strain monitor stating that they will not crawl any directory that does not give business owners an option to correct misinformation for free.  Perhaps a few class action lawsuits are in order.

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[seopack.orgdan]

Site With a Yext Powerlisting your business info will be added on WhitePages and other Yext partners such as Yelp, CitySearch, Yahoo!, MapQuest and Superpages.