GMB images not appearing on SERP results?

[brandonegroup]

Hi Guys, we uploaded images in our GMB dashboard but they are not appearing on the SERP results example: Any ideas on how to get them to show on search result page?

See example:  https://cl.ly/8c5694604d17

[effectdigital]

How long has it been since you uploaded the images? Implementation in Google's SERPs isn't instant

There are three potential issues

1. You haven't waited long enough

2. Your organisation has had staff turn-over and through time multiple GMB listings were created for you. The one you have the logins to, might be the wrong one

3. Your brand's search entity is not yet considered to be important enough to solicit the "see photos" box for your knowledge panel

From the images it seems as if you represent the Specsavers inside of Broadway Sydney (a shopping mall, I think) in Australia (New South Wales?)

I actually am seeing the photos now, so maybe this issue is no longer a problem for you (most likely that #1 applied, at the time you authored your question - I think we can rule out #3 as it's Specsavers)

Check this

https://www.google.com.au/search?q=specsavers%20broadway%20sydney

• https://d.pr/i/OGO9eL.png (SERP screenshot)

That's using Australian Google (Google.com.au) but the screenshot is taken from a UK IP address

I switched to a Melbourne IP address (Aus) using Surfshark and I saw the same thing. My thought is, this is working now and you just hadn't waited quite long enough for the store images to be appended to your brand SERP

[MiriamEllis]

Good morning!

Did your images appear? If not, answering EffectDigital's questions could help the community troubleshooting this with you. Also, if you can provide a link to the actual listing, that would be really helpful, if you have permission to do so.

[pilesofpillows]

Sometimes it just takes a couple days to show in SERP results. I looked up the listing and it appears there are now pictures showing on your GMB listing.

[brandonegroup]

It's a bug from Google's end, you need to contact GMB support to fix this.

[brandonegroup]

It's a bug from Google's end, you need to contact GMB support to fix this.