Keyword List issue

[Crowleymjc]

Hi, I have created a keyword list with 500 phrases and your software has been set as "Gathering Data" for hours now. I have closed, re-opened, refreshed multiple times and still nothing. Does it really take that long or is there some sort of issue?

[samantha.chapman]

Hi there,

Sam from Moz's Help Team here!

Sorry for the delay!

Keyword Explorer metrics can take up to 24 hours to build in a list, although usually it doesn't take nearly that long.

If those metrics are still not showing tomorrow, could you please pop an email over to help@moz.com - a screenshot of the list would be awesome, and we can dig into this further. If you have any other questions, please feel free to ask away as well!