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    Google business spam query

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    • falguni-iepl
      falguni-iepl last edited by

      Hello

      Our Business is Verified Business Listing in google, as of Everything ok, But there are around 6-7 other company Who Registered Our website as there website, so my question is How should we make them spam & make Our website verified With Our main Location only,

      How to make Our business Listing Secure, please Guide as, to help Resolve this issue,

      Thnx in advance

      1 Reply Last reply Reply Quote 0
      • Smileworks_Liverpool
        Smileworks_Liverpool last edited by

        You can get them taken down by reporting them to google using the functions on their listings.  You need to be logged in and in your Maps or GMB.  The spam and fake people will often have exact match entries like 'New York Plumber' and they will be attached to random addresses that are not taken by other businesses with just a phone number.

        You just pick a 'spam type' from the list and then fill in a little form.  The more details the better and you need to keep at it and possibly mark them a few times for different things so that google knows that they are spam and doesn't overlook them.

        I've had dozens taken down like this in my city.  Also you can speak directly to google if you can find the right phone number and someone will sort it for you if it's more serious (like someone impersonating you) I have had reviews taken down like this, in one on one conversations with google employees in call centres.

        Google are getting better at listening to genuine concerns and I think that all the complaining you hear from people abut how it's 'impossible to get reviews taken down' or 'impossible to get map spam removed' are just lazy or not doing it correctly. Or they have an agenda.  So if it's a genuine thing then you should be ok.

        Sometimes they go over night, other times it takes a week but you can keep up to date because they email you whether your suggestions and complaints have been actioned or not.

        falguni-iepl 1 Reply Last reply Reply Quote 1
        • falguni-iepl
          falguni-iepl @Smileworks_Liverpool last edited by

          Thank you so much sir, I will follow The same steps,

          But if after This steps also not resolved Then what we can do more ?

          1 Reply Last reply Reply Quote 0
          • Smileworks_Liverpool
            Smileworks_Liverpool last edited by

            Good question.  You just have to keep plugging away.  Don't be tempted to spam or troll them yourself by creating fake profiles and complaining with them because google can see it's you and you'll get their backs up.

            So be honest and whiter than white and keep going.  If they say, for example, it's not one type of spam then go under another type.  That's ok to do and I've had success this way too. You need to play down the 'business rivalry' part of it too.  I know they've done an act intended to unfairly compete but you need to keep to the point of spam and improving the maps and the GMB listings.

            So your problem is that the GMB and map listings are inaccurate and google has promised to keep them accurate by listening to customer feedback. So put the ball in their court, I have found that if you treat it like this, in a rational and reasonable tone and focussing on the issue (not business rivalry but spam) then you'll succeed.

            Let me know how you get on. I'd be happy to continue to advise you because I want GMB and the maps spam free in the same way every decent business person does.  That's another good card to play.  Appeal to their better nature by saying that you've been abused by google and its a google product and its inaccurate and harming you and other users with spam.

            falguni-iepl 1 Reply Last reply Reply Quote 0
            • falguni-iepl
              falguni-iepl @Smileworks_Liverpool last edited by

              Thank You so much sir, Helps a lot

              1 Reply Last reply Reply Quote 0
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