I am having an issue with multiple Google local listings.
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We assigned separate numbers for each local listing (using Call Tracking Metrics). However, recently our listings were suspended and when I read through terms of service it says the number has to match on the location page. We use dynamic numbers - so of course that number doesn't show up. Would it work to also add the local number to the page in addition to the dynamic number? Or has anyone figured out a work around?
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Hi Vera.
You can choose to just list the primary number, or to include more numbers. Do you want to channel all calls through one line? Then just include the primary number. If you want to allow your users to directly call the department they’re looking for, then include some secondary.
In any way, I am attaching this link with the terms of google about the phone calls. I do not know if they are the same conditions that you have read.
https://www.google.com/intl/ALL_us/+/policy/call-phones-terms.html
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Ok, so here is what you do.
Primary Number will = you Call Tracking Number
The Secondary Number: Will equal the number reflected on your website (So yes add your real number to the local landing page)
Then reach out to Google via the reinstatement form and you should get reinstated: https://support.google.com/business/troubleshooter/2690129?hl=en