Choosing Your Own Photo for Google Business?

[KempRugeLawGroup]

When we type in our business name, our google business profile comes up on the right-hand side per usual. However, the photo that is displayed is not the one we want to be displayed. Is there a way to change that? Is there a way to tell google "this is the photo we want to display in search?"

Also, the photo that is being displayd is not one that we even have uploaded to the google business page. It is on our website, but not on the photos for google business page.

Thanks,

Ruben

[brooksmanley]

Hi Ruben,

So within your GMB profile, in your "Photos" tab, you should have "Cover," "Profile," and "Logo" photo options. Do you have these three set in your profile?

If so, I think my next question would be: are you sure you have the correct profile claimed, and might there be a duplicate profile for your business?

[KempRugeLawGroup]

I'm aware of the cover, profile and logo options, but they are not displaying the image we selected for those. They are pulling an image from our site that is not uploaded to our google business photos. Yes, I'm sure it's the correct account and not a duplicate.

• Ruben

[MiriamEllis]

Good suggestions from Brooks, but sounds like you've checked off the things he mentioned.

So, typically, Google will display the one you designate as the profile pick, but as you've seen, not always.

If you've removed the unwanted photo from your website, you can ask a GMB forum TC to help you get your listing updated. Here's a thread from Google's forum along those lines: https://www.en.advertisercommunity.com/t5/Enhance-Your-Presence/Photos-pulling-from-website-that-are-not-wanted-to-show/m-p/1119604/highlight/true#M6409

But, if you want to keep that photo on your website, you can try flagging the image from several accounts over the next few weeks to see if Google will get rid of it. If nothing happens after a few weeks, you could take this to the GMB forum, but I'm not sure they'll be able to do much unless the photo is really inappropriate, in which case, you may just want to remove it from the website.

Other advice: be sure you're not using a logo as your profile pic. Google really doesn't like those and often will replace them. Be sure every photo you've uploaded to your GMB dash is of best quality and is something you'd be okay with having Google use to represent the business.