Our website ranks first in SERP but is not listed in google local list

[GVZH]

Hi,

Our website is currently (and has been) ranking 1st for a number of keywords but is not listed under the Google Local list.

I have double check that all the (physical) info is correct. I do not have a duplicate page. When I order the Google Local results in rating order, we then appear on top!

Has anyone come across such a situation and would you have tips on how to solve this issue?

Thanks!

[Dalessi]

As long as you have verified everything "Address" in Google it should catch up. Local search results are not the same as local though. Certain other sites, if they are closer to your search location, may appear higher up in the SERP results.

If they are 1 to 5 miles and you are 20 miles they may bump your listing. It does not happen all the time but I have seen it happen to my listings as well as others.

[JoyHawkins]

In order to provide advice, I'd need to know the website and the search term you're looking at.  Can you provide those?

[MiriamEllis]

Hi GVZH!

Great question. There are so many different phenomena that can contribute to the scenario you're seeing. In order for the community to help you dig into this, we'll need to know:

1. The identity of your website

2. The exact keyword phrase you're trying to rank locally for.

If you can share these things, you should receive some great, targeted advice here. Otherwise, unfortunately, we'd just be making random guesses.