Crawler unable to access pages

[2Cubedie]

Hi crawler is unable to access site and crawl properly. Mainly for the backlink checker, it's producing no results

There is nothing in the robots.txt file blocking crawler access.

Any help is much appreciated as it's driving me crazy!

[donsilvernail]

Is there are specific errors being reported along with the crawler message or see any numeric errors on the crawl page?

Thanks,

Don

[dave.kudera]

Hey, Dave from the Help Team here

Are you receiving this error when running your site through Open Site Explorer?  Can you please provide the URL that you are checking?

thanks!

[2Cubedie]

Hi.

Can I send the url privately if possible?

Thanks

[dave.kudera]

Hey!

Sure you can write into help@moz.com and we will get you sorted out!