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    Twitter Account Locked Issue

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    • Carl287
      Carl287 last edited by

      Hi,

      Has anyone experienced issues unlocking Twitter accounts that has a mobile phone connected with it that is no longer valid?

      I have situation where an account is locked and in order to unlock this a code must be sent to the mobile number that was originally used to set this account up but the number in question is now obsolete and not in use.

      I've made numerous attempts to contact Twitter's customer service but they are almost non-existent and not unresponsive.

      Does anyone have any suggestions how I can resolve this or know a direct contact email or number for Twitter?

      Kind Regards

      1 Reply Last reply Reply Quote 0
      • TaylorRHawkins
        TaylorRHawkins last edited by

        This happened at the last company I worked for (one of their clients who was paying for social media management) and unfortunately there was nothing that could be done. I'm interested to see if this has worked out for anyone else, though.

        1 Reply Last reply Reply Quote 1
        • Carl287
          Carl287 last edited by

          Hi,

          I contacted Twitter via the link below and they actually resolve the issue within 24 hours.

          https://support.twitter.com/articles/20171312

          Kind Regards

          1 Reply Last reply Reply Quote 0
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