How do I get an answer box for branded search?

[Matthew.E]

How do I get an answer box for branded search? If you Google "Sagefrog Marketing group, the ansewr box in the right hand rail no longer appears. Not sure what happened. What kind of markup do I need?

[LoganRay]

Matthew,

For branded search, this box is generated using the information from your Google My Business listing. Do you have that listing claimed, verified, and accurate?