[URGENT] Domain Authority drops from 25 to 1

[jkloosterman]

Hello,

We have about 9 websites connected to moz. We frequently are checking reports and crawls. From November 24 to December 18th there was a dramatic drop from 25 to 1 one only one of our sites. Our Linking C-Blocks went from 2 to 0, Domain MozRank went from 3.75 to zero. Essentially everything that we have worked for and ranked in for the past 5 years of the website being live dropped to zero.

We are extremely frustrated and we are doing everything out of our power to figure out what may have happened.

Here are a few things that we have done in that time and we are hoping someone might be able to direct us in the right direction on what may be the issue.

We are in the process of pushing our new website.

We have added our new website to a site_root_2 directory. In this directory we have robots no follow metas and a robots.txt. We do this prior to pushing our new websites. We move our website to the root when it is done.

We have also forced all our urls to https.

If anyone could help us get to the bottom of this issue we would greatly appreciate it.

Thanks

[tawnycase]

Hey there! Tawny from Moz's Help Team here.

Sorry to hear about your DA dropping after our index update! That's a bummer! Rand does a really good job of breaking down what went differently with this month's index and why it affected DA scores the way it did in this thread: https://moz.com/community/q/is-everybody-seeing-da-pa-drops-after-last-moz-api-update#reply_359883

Take a gander and see if that helps answer why your scores have dropped. If you've still got questions, feel free to shoot us a note at help@moz.com and we'll do our best to answer them all.