Issue in "Suggest an Edit" feature of Google My Business

[varun1800]

"Suggest an Edit" feature of Google My Business is allowing the competitors to change your business details, that too without your prior permission!

I have put together a piece on the issue we faced and you can review the same here:

https://www.kvrwebtech.com/blog/issue-in-suggest-an-edit-in-google-my-business-is-it-a-bug-or-a-major-pitfall/

What are your thoughts on the same and what should be the right solution?

[MiriamEllis]

Hi Varun,

Suggest An Edit is not a mistake on Google's part, as you mention in your blog post, but rather, a feature. Here are some links for further reading on this:

https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/Incorrect-edits-applied-by-Google/m-p/568892/highlight/true#M7992

https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/Can-you-remove-the-quot-Suggest-an-edit-quot-from-a-google/m-p/568400/highlight/true#M7930

Hope these help!

[varun1800]

Hi Miriam Ellis,

Thank you so much for your response.

I totally agree with you that "Suggest an Edit" is Google's feature and not a mistake. But editing done by anonymous get published without owner's permission is something could be an issue as it gives everyone the authority to destroy anyone's business as my friend had faced huge down fall in traffic and ranking as well.

In my opinion, anonymous changes should not get live until the owner approves them manually.

In my case, the changes made by anonymous were incorrect and most probably made by any of the competitors. The incorrect information got live without my friend's approval.

Considering this my question is "Is it right in Google's part to allow anyone to edit business information without owner's permission", is there any way out to prevent this?"

[MiriamEllis]

Hi Varun,

While you can't disable the suggest an edit feature, you can report incorrect edits to the Google My Business forum:

https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB

Be sure you give the complete details of the listing, the history of the edit that was made, and anything else you can think of that would help. Cross your fingers that a Top Contributor will take a look at your post and help you. Hope this helps!

[varun1800]

Hi Miriam,

Thanks for the link, I will report this incorrect edits to the Google My Business forum.

Thank you so much for your help.

Regards,

Varun