How to tell Google My Business what area is local to my company?

[Catherine_Selectaglaze]

Hello Mozers

I've been stumped by the changes in the interface with Google My Business.  I used to be able to set up the area for which I wanted a business to cover.  Now I can't find anyway to tell Google.

The company I work for is in St Albans and our main workload is London.  It would be helpful if I could actually control what Google Local sees as Local for my company, i.e. to encompass central London which is only 19 miles away.

Can someone give me an idiots guide has to how to tell Google the area I'd like our local listing to cover?

Thanks

[MiriamEllis]

Hi Catherine!

Can you let me know, please, if Google has made a dashboard change in your country? Can you no longer set a service radius via the command that says, "I deliver goods and services to," and then has a field for you to enter cities or zip codes?

[Catherine_Selectaglaze]

Hello Miriam

You are quite correct, that option has gone in my part of the world, St Albans, Hertfordshire, UK.  I'm really stumped as to what to do!  I just has my location as St Albans and doesn't as far as I can see allow me to give our service area!  Mostly we supply secondary glazing to London for acoustic insulation.

[Catherine_Selectaglaze]

You are quite correct, that option has gone in my part of the world, St Albans, Hertfordshire, UK.  I'm really stumped as to what to do!  I just has my location as St Albans and doesn't as far as I can see allow me to give our service area!  Mostly we supply secondary glazing to London for acoustic insulation.

Let me know if I need to give you any additional information and thank you for offering to help - I've read a lot of your tutorials on Local in the past and they have been really helpful!

[MiriamEllis]

Hi Catherine!

Thanks for saying that. I want to be sure you are following exactly these steps.

1. Be sure you are in the GMB dash for the specific business and are clicking the big red edit button that's over that large header background image at the top.

2. Then, click the edit/pencil icon next to the address

3. Then, be sure to use the scroll bar on the side of the popup to scroll down to the 'I deliver goods and services' text with the little radio buttons. That's where you need to be.

Can you get there? If that is totally absent, I recommend contacting Google directly about this.

[Catherine_Selectaglaze]

Good morning (my time) Miriam

I'm just writing to say, thank you so very very much!

Finally I've got my head around it.  I was so stumped before you gave me those clear instructions.

Finally I've got our GMB page to cover both St Albans and London!

Thank you again

Kind regards

A much relieved Catherine

[MiriamEllis]

So glad to help!