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    Google Crowsourcing Missing Places

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    • MiriamEllis
      MiriamEllis last edited by

      Oh, that's really interesting, Ira! Flooring Contractor is definitely a standard category in Google's category base. The fact that SABs seem to be excluded makes me think about how Google differentiates between what they think of as a 'place' instead of an SAB. SABs, for example, are excluded from the Google Places API, and the reason they gave for this is that SABs aren't 'places'. So, when Google's new feature is asking you to 'add a missing place', it could be that they mean this only in their own, literal way.

      Unless they expand to include common SAB categories, looks like this feature may be a no-go for any non-brick-and-mortar enterprise.

      Thanks for sharing your experience with this. I guess it's back to the GMB dashboard for your flooring client. Good luck!

      irapasternack 1 Reply Last reply Reply Quote 1
      • irapasternack
        irapasternack @MiriamEllis last edited by

        Just to clarify, they actually do have a physical address. So it wasn't that I was trying to add them as a SAB without a physical address, just that the categories are very limited. Other than the 10 or 20 listed in the dropdown, it appears you can't choose any other categories for now.

        MiriamEllis 1 Reply Last reply Reply Quote 1
        • MiriamEllis
          MiriamEllis @irapasternack last edited by

          Oh, yes, Ira ... even if you are listing an SAB, it has to have a physical address, but then hide it. Only about 20 categories? Wow - that is really a limited data set. That wouldn't even cover core brick-and-mortar enterprises. Hmm!

          irapasternack 1 Reply Last reply Reply Quote 1
          • irapasternack
            irapasternack @MiriamEllis last edited by

            Ah, wasn't even thinking about the fact that you need to provide an address either way, but it definitely seems they are only looking for physical places that people are likely to visit. There is a prominent link to claim the business, but of course that only matter is you are the actual business owner or representative. So as an agency, we have our normal options (which in our case luckily includes Google's  GYBO program).

            In the case of my flooring contractor, he is still just a prospect, so I thought this might be a great first step. It is pretty rare that I find any established business that is in no way listed in Google Business, but here is the whole list of categories in that can take advantage of this new option:

            1. Home
            2. Restaurant
            3. Bar
            4. Clothing store
            5. Homegoods store
            6. Electronics store
            7. Supermarket
            8. Shopping Mall
            9. Movie Theater
            10. Gas Station
            11. School
            12. Grocery Store
            13. Cafe
            14. Hospital
            15. Doctor
            16. Pharmacy
            17. Museum
            18. Night Club
            19. Bank
            20. ATM
            21. Gym
            22. Private Home
            23. House
            24. Residence
            25. Private Residence

            So, 20 that are actually business categories, focused on food, healthcare, and retail, along with 5 different ways of identifying a living residence rather than business. It will be interesting to learn how effective this method of adding info to Google becomes, and whether they expand it to new categories.

            MiriamEllis 1 Reply Last reply Reply Quote 1
            • MiriamEllis
              MiriamEllis @irapasternack last edited by

              Hey Ira!

              Believe it or not, I was going to go fetch that list and republish it here, but then saw you had done so. Thanks a ton! Looking at those categories related to home, private residence, etc. makes me wonder very much what Google has in mind here. Those are not categories in Google's category base so, why include the 5 different iterations of dwellings?

              Perhaps they might be some guard against malicious spam? If adding a place has been opened broadly to the public via this feature, wiseacres might add their untidy friend Joe's house to it with a jokey business title of some kind (Joe's Pigsty). Choosing one of the 5 residential categories might immediately alert Google that these are not businesses and should not be accepted? Hmm, maybe.

              Or, could it be that Google now wants us to start labeling our homes? That seems very strange to me, but then, why those 5 categories?

              You've noticed something quite interesting here, Ira. Thanks for sharing the list.

              1 Reply Last reply Reply Quote 1
              • Guest
                Guest last edited by

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                • MiriamEllis
                  MiriamEllis last edited by

                  Oh, wow, Kristen! Two (or three) heads are better than one! I didn't realize that field was one you could type in. You are absolutely correct. Thank you so much for pointing this out, and it will be so interesting to see how long it takes for the listing you've created to appear. Really appreciate this discussion and the little clues being uncovered. Cool!

                  Guest 1 Reply Last reply Reply Quote 1
                  • Guest
                    Guest @MiriamEllis last edited by

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                    MiriamEllis 1 Reply Last reply Reply Quote 1
                    • MiriamEllis
                      MiriamEllis @Guest last edited by

                      Wow! That really was fast. Now, where do you go from here? Are you being directed to claim the listing in order to take control of it, add photos, etc?

                      So appreciate you following up as you test this out!

                      Guest 1 Reply Last reply Reply Quote 1
                      • Guest
                        Guest @MiriamEllis last edited by

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                        • MiriamEllis
                          MiriamEllis last edited by

                          Hi Kristen,

                          Local Guides is this program offered by Google: https://www.google.com/local/guides/

                          I think that's fascinating that there was no call to action to claim the listing! Thank you for letting me know that.

                          Guest 1 Reply Last reply Reply Quote 0
                          • Guest
                            Guest @MiriamEllis last edited by

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                            • MiriamEllis
                              MiriamEllis last edited by

                              Hi Kristen,

                              Great question! So sorry, but I have no personal experience to add here about being a Local Guide. These might interest you, though:

                              https://jakehennett.wordpress.com/2016/01/20/2016-01-20-local-guide-experiences/

                              https://productforums.google.com/forum/#!topic/maps/_J0EEGiM9cg

                              https://www.youtube.com/watch?v=whDs4MSumbg

                              And Mike Blumenthal, I believe, is a Local Guide. He mentions it in the comments of this blog post, but I don't recall ever seeing him blog about it: http://blumenthals.com/blog/2015/01/15/google-replacing-city-experts-with-local-guides-program/

                              There doesn't seem to be a ton out there about people's personal experiences being Google Local Guides. If anyone in our community is doing this, it would be neat to hear what you think of the program!

                              1 Reply Last reply Reply Quote 0
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