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    4. Bounce Rate: Would GA consider a user interacting with a single page (i.e expanding text), before exiting a bounce?

    Bounce Rate: Would GA consider a user interacting with a single page (i.e expanding text), before exiting a bounce?

    Behavior & Demographics
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    • Masii
      Masii last edited by

      Hey guys,

      I have done a ton of research regarding bounce rates, yet I cannot seem to find the answer I'm after.

      Senario:

      BoIf a user follows a link and lands on a product results page with various sets of filters and an "apply" button, looks through the site, adjusts the filter functions (without changing the url structure) and exists without going to another page - would that qualify as a bounce in Google Analytics?

      For example: If I click 'details' to see expandable text on a results page ( /credit-cards).

      The dynamic url I'm talking about is below:

      https://masii.co.th/thai-en/credit-card/compare-buy?category=shopping%2Ccashback%2Cair_miles%2Cassistance%2Cdining%2Cpetrol%2Crewards&income=30000

      1 Reply Last reply Reply Quote 0
      • HiveDigitalInc
        HiveDigitalInc last edited by

        Hi Katherine,

        If the user only visits a single page, this counts as a bounce.  In order for it to not be a bounce, the user would have to browse to another page on your site, or take some action that loads a new page.

        If you are looking to separate bounce rate from engagement, you should set events and goals based on various actions on the page (scroll %, clicking on a link/button that expands a field, etc.)

        Cheers,

        Jake

        Masii 1 Reply Last reply Reply Quote 1
        • Masii
          Masii @HiveDigitalInc last edited by

          Thank you very much for your answer Jake! It certainly helps me paint a clearer picture.

          HiveDigitalInc 1 Reply Last reply Reply Quote 0
          • HiveDigitalInc
            HiveDigitalInc @Masii last edited by

            Glad to help!

            1 Reply Last reply Reply Quote 0
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