OSE Says no Contact Information

[OliverNeely]

For quite some time the Open Site Exporer has been labeling one of my sites has having "no contact info", the site has the phone number all over the website as well as the full business address in the footer.  It's been like this for some time.  Does the OSE make mistakes or am I missing something?  The contact information is fully indexable, I ran a spider simulator and it was able to pick up the phone & address.

[Andy.Drinkwater]

Hi Oliver,

It does the same with my site, and although I have social icons throughout the site, I don't advertise an e-mail address because of spam.

Remember that OSE just takes a number of metrics and gives an estimation. This by no means is assuming that you are doing anything wrong, more that the crawler can't see where you address and details are - it might even be just 1 element of the address that is missing to it and it still reports it as a whole.

Don't worry about it at all.

Check your site in Google by doing  cache:www.site.com and checking that Google sees your address. If it does, don't worry.

-Andy

[DavidLee]

Hey Oliver

The only contact information we are looking for is the mailto: email address tag in the source code of a page which is only if we decided to crawl the page. We do index many links without crawling. Also our data is not a live representation of links/domain status as we also could have indexed a link up to 190 days prior.

Hope this helps!